FAQ

  • What are the services available at our Salon?

    We at Voila Beauty by Navi provide you with the best luxurious beauty services including, Facials, Manicure and Pedicure,Laser hair removal, Nail art, face waxing/threading, full body waxing, body massage, semi permanent makeup, bridal hair and makeup for other occasions too, but these services are not limited, as we have many other services too, that are worth trying.

  • How can you book an appointment with us?

    You can connect us through our website by clicking on the treatment you want and can book an appointment with the option available there. 

    You can even book your appointment by contacting us directly by calling us on 01785 850861 (or) 7888698508

     You can reach us through the social media platforms by messaging on our Facebook and Instagram handles for booking appointments with us. 


  • How early do we expect you to come for the appointment?

    In case you are a new client, we recommend you come ten minutes before your appointment for the treatment since new clients have to fill out a client record card, which takes some time. 

  • What if you are late for your appointment?

    If you get late for your appointment, we have to cut short your treatment, while charging you for the full treatment. To avoid this, you are suggested to arrive at least five minutes before your appointment. You can also contact us to inform us about your late arrival and can have a discussion about what could be done further. 

  • Does waxing hurt?

    We can’t say it’s pain-free, but it creates a sensation like that of slapping plastic rubber on your skin, that fades quickly. Many clients realised that this pain is not as bad as they thought and that anyone can bear it. With each subsequent waxing, this pain keeps decreasing. 

  • What should be the length of your hair before waxing?

    The longer the length of your body hair, the more painful it will be thus we recommend you to trim your hair about 2-3 mm in length for the best results, or you can have our service for trimming your hair too. 

  • How long does waxing last and how often should you get waxed?

    You can enjoy your hair-free skin for 3-5 weeks after getting waxed. After that, you can have wax initially every 4 weeks, and after continuous waxing, you can also have a slower, softer, and in some cases sparser hair regrowth, which gives your skin a silky-smooth feeling.

  • What are the after-effects of waxing?

    If it’s your first time getting waxed, you can have some slight soreness, redness, or small bumps, that are temporary or maybe a slight bruising (especially in intimate areas) which fades within a few hours. But if you have regular waxing, you don’t have much irritation.

  • What are the different types of bikini wax treatments?

    There are four types of wax treatments that come under bikini wax treatments, 

    A simple bikini wax is to remove your hair outside the underwear line. 

    Bikini line plus is all about removing your hair from the inside of your underwear line followed by some hair underneath. 

    Brazilian wax is about stripping down the centre and removal of all the hair underneath.

    A Hollywood wax removes all your hair. 

  • How to choose the best facial that goes well with your skin type?

    After getting booked, our therapists are always available to suggest to you the best facials that would suit your skin type in the best way possible. 

  • How does skincare affect your wrinkles?

    Proper skincare consisting of active anti-aging products and often visiting a professional Beauty Therapist for more intensive treatments helps to soften existing lines and minimize further fine lines from becoming deeper and more obvious.

  • What can you expect from us during your first massage?

    You have to specify your reasons for getting a massage, which can be due to your current physical condition, medical history, lifestyle and stress level, any areas of pain, etc.  

    For females getting a massage, it is necessary to remove their bra when on their front for a back massage. Although, you will be covered by towels and only the area being treated will be uncovered. If you have any concerns you must inform us at the consultation. You have the choice to undress in private and drape yourself with a towel or dressing gown; then you will lie down on a comfortably padded massage table. Only the part of your body being worked will be uncovered, and your modesty is respected.


  • What are the different eyelash treatments?

    Talking about the Individual Eyelash extensions, they can last up to 4 weeks depending on how well you look after them. We recommend you come in every 2-3 weeks for infills. These are put on each lash.

    A Lash Lift is a lift treatment done on your natural lashes to give them a natural appearing curl that lasts up to 6 weeks.


  • How long does your eyebrow treatment last?

    Your eyebrow treatment should last for about 3-4 weeks, and if you have threading, then it lasts for 4-6 weeks. 

  • How does regular nail enhancement affect your nails?

    Nails having gel or nail extensions receive light filing to enable the nails to hold, which quickly recover. To ensure your nails maintain their strength and health, it is important to have any nail products removed professionally. We offer treatments to protect your nails after you have had gel polish or nail extensions removed.

  • How to prevent ingrown hairs?

    To get rid of ingrown hair, make sure to have exfoliation and moisturizing between waxing treatments, moreover, we recommend exfoliating gloves for exfoliation.

  • How is a patch test done?

    A patch test is required 48 hours before your treatment, in which we test on your wrist, to make sure you also see the product and its results and then monitor how your skin reacts to tint, perming solution, and eyelash glue. 

  • What is the procedure for laser hair removal?

    The procedure begins with cleansing and disinfection of the region to be treated prior to the therapy. The laser treatment has to be performed in a room well equipped specifically assigned for laser treatments. During the process, everyone in the designated room must wear protective eyewear for protection against laser rays. The skin to be treated with a laser is held tight during the procedure. The laser pulses against the skin feels like warm pinpricks or a rubber band snapping on the skin as described by patients who have undergone the treatment.

    Hair from the designated area is removed by vaporizing it with a laser, this results in little plumes of smoke with a sulphur-like odour. The laser pulses against the skin feels  like warm pinpricks or a rubber band snapping on the skin as described by patients who have undergone the treatment.

    The length of the treatment is determined by the size of the area to be treated. It only takes a few minutes to treat the upper lip region. If one is having a wide area treated, such as  back or legs, the treatment may take longer than an hour.


  • Is Laser Hair Removal Painful?

    Laser hair removal is generally not painful for most people. It all depends on the pain threshold of the person undergoing it. The majority of individuals compare it to snapping a rubber band against their skin. However, if the person undergoing treatment is very sensitive to pain, then he or she might feel some discomfort. Thankfully, there are techniques to minimize the discomfort felt. It is advisable to prepare thoroughly and adhere to a proper aftercare regimen. This will help reduce any pain or discomfort being felt and deliver the best results. 

  • What is the Estimated Cost of Laser Hair Removal procedure?

    The cost of laser hair removal is determined by the area of the body to be treated and the number of sessions required. The larger the area, the longer it will take to complete. The cost of treatment will be determined by the length of time it takes. 

  • When it comes to laser hair removal, how long does it last?

    Some people have long lasting improvements, while others may require more rounds of treatment every six to twelve months. The outcome is dependent on the hair and skin type. For long lasting results, proper preparation before the treatment and efficient aftercare is advisable by the experts.

  • What Kind of Preparation is needed for Laser Hair Removal?

    Avoid plucking, waxing, and tanning for six weeks before the first treatment is scheduled for laser hair removal. During a few days prior to treatment, one should avoid using blood thinners, NSAIDs, and pain medications. Before the treatment, shower and shave, but don't apply any lotions, moisturizers, or sunscreens to the skin in need of treatment. 

  • Is Laser Hair Removal Safe for Pregnant Women?

    It's advised against laser hair removal while you're pregnant to be safe. There is no evidence that it is harmful, but there have been no long-term studies to assess the laser's impact on an unborn child.  It is advisable to wait until after giving birth to start laser hair removal treatment in order to protect the unborn baby. 

  • What should be the aftercare routine?

    All people who have undergone treatment must shield their skin from the sun to avoid possible negative effects. After undergoing laser hair removal, one should do the following: Avoid using a tanning bed, sun lamp, or any other indoor tanning equipment,  avoid direct sunlight reaching the treated skin. It is also essential to follow the instructions about the after-care routine provided by the dermatologist.

    After the treatment, users may have some redness and swelling. This often appears like a minor sunburn. Applying a cold compress can help one feel better. 

    The majority of individuals will require 6 to 8  laser treatments to completely remove their hair. In most cases, hair regrowth is not seen for several months or even years. When the hair regrows, they tend to be finer, lighter and the growth is lesser than it used to be before the treatment.


  • How long lasting are the results of laser hair removal?

    The people undergoing laser treatment are free from any hair regrowth for months or even years. In case there is some regrowth, it’ll most likely be light and less evident. One may require maintenance laser treatments to keep the area hair-free.

  • What are the possible side effects?

    The majority of adverse effects are minimal and only lasts one to three days. The following are some of the negative effects: swelling, redness and discomfort. When laser hair removal is conducted by a dermatologist or under the dermatologist's direct supervision, other probable side effects are unlikely to occur like Blistering, Herpes simplex (cold sores) breakouts, infections, scarring, and skin lightening or darkening. Normally  Skin pigmentation tends to return to normal over time,   although in some cases skin color changes are irreversible. This is why it's critical to see a dermatologist who specializes in laser treatments and has a thorough understanding of the skin.

    It's also crucial to follow the dermatologist's advice. Following the guidelines for both before and after treatment care will greatly reduce your risk of experiencing any side effects.


  • When is it safe to get another laser hair removal treatment?

    This differs from one person to another. Hair removal requires rounds of laser treatments done in a number of sittings. It is usually done once every 4 to 6 weeks for most people. Hair regrowth is seen in the majority of patients.  The dermatologist will advise upon when it's safe to undergo another round of treatment.

  • Is Laser Hair Removal Safe?

    It would be correct to say that laser hair removal is safe . In 1997, the US Food and Drug Administration recognised it as a safe way for hair removal. Laser hair removal is only safe when done by a trained, licensed professional.

Talk to us today!

These are just some of the most commonly asked questions, but if you have any questions or concerns before visiting the salon, feel free to speak to us directly in person or by calling us on 01785 850861

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